For more on these steps, see the guide on Trusteer's official site. Fix: uninstall Trusteer Rapport to fix Chrome. Don't worry, even without Rapport running your computer should be safe to use (so long as you run quality antivirus software as per usual). Click on ‘All Programs’, locate Trusteer Endpoint Protection’ and click on it. Rapport is a piece of security software that's often given away free by banks when you bank online with them. Click on the Google Chrome menu icon, located at the top right part of your browser. A similar issue recently affected users of the Windows 10 Edge browser, and the same fix - uninstalling Rapport, or at least updating it with a newer version - appears to resolve the problem. Bosnian / Bosanski
Portuguese/Brazil/Brazil / Português/Brasil Downloading and use of the Trusteer Rapport software is governed by the terms of the Rapport license agreement, which is provided with the software. Click on the Windows key and the letter ‘S’, at the same time, to open the search bar. Once the Rapport extension is re-installed, please navigate to a protected site and check if the icon turns green. Rapport is a piece of security software that's often given away free by banks when you bank online with them. Czech / Čeština
Romanian / Română To see the Rapport icon in the Google Chrome address bar, click Enable extension in the message that appears in your browser.
From this point on, you'll see quite a few prompts from Trusteer, as it guides you through the uninstallation process.
Kazakh / Қазақша You will be redirected to the Google Chrome store. English / English Open the Control Panel. Open the IBM Security Trusteer Rapport Console by clicking the Apple menu > System Preferences > Trusteer Endpoint Protection.
Please note that DISQUS operates this forum. We have a fix for this problem, which appears to relate to a conflict with Trusteer Rapport's security tool. Scroll through the list of apps and programs to find Trusteer Rapport.
Vietnamese / Tiếng Việt. Greek / Ελληνικά Click on Google Chrome’s menu icon, which appears as three dots located at the top right part of the browser. To enable the Rapport extension, click ‘Enable extension’ and the icon will appear at the top right side of the address bar. Enable JavaScript use, and try again. Go back to the Google Chrome store and click on the blue ‘ADD TO CHROME’ button, then choose ‘Add extension’ in the pop-up that appears. How to enable Rapport’s Google Chrome extension: The extension will be automatically installed starting Rapport version 3.5.1930.424. Activating Rapport’s extension: The first time you open Google Chrome after installing Rapport, a pop-up will appear, letting you know that the extension was added and asking you to enable it. Once the Rapport console is opened, click on ‘. To do this, click the Windows Key + R to open the Run dialogue box, then type in appwiz.cpl and click Enter. Even without Rapport, you'll still need to follow a series of security and login steps to get to your online bank account - these are put in place by your bank, not Trusteer, and are there to keep your details safe. Open the Rapport console by following the instructions described above. We've been hearing from members who've reported an error when using the Google Chrome browser, which has stopped them from accessing websites. When you sign in to comment, IBM will provide your email, first name and last name to DISQUS.
Often, this feature is provided by your regular security software anyway (which can create conflicts with Rapport). Japanese / 日本語
It gives an element of extra safety when banking online. Click on the start button, located at the bottom left side of the screen. Search Google for disable features loading mojo ERR_NAME_NOT_RESOLVED. If your default browser is not Google Chrome, you will not be able to install the extension.Instead of ‘Add to Chrome’ on the installation button, the words ‘Available on Chrome’ will appear.In this case, Copy the URL from the browser you were using by pressing the “ctrl” and “C” keys on your keyboard, simultaneously.Paste it into the Google Chrome browser you have just opened, by pressing “ctrl” and “v” on your keyboard, at the same time, and press “Enter” to run it. Once enabled, the Rapport icon will appear at the right corner of the address bar. The Rapport browser extension is a component which completes Rapport’s functionality and provides you with full protection while browsing. From within the Rapport console, click on ‘Install Chrome extension’, located under ‘Product Settings’. If the Rapport icon is not visible in the browser’s address bar, please verify that the extension is enabled by following the instructions below: The indication that the extension is enabled is the color of the toggle.If it is blue, the extension is enabled.If the toggle is grey, the extension is disabled.To enable the extension, click on the toggle.
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