It was working yesterday when i played with it. I pulled it back with a tooth pick and viola, issue solved! Is your pen bluetooth connected to your SP4 in the first place? But if i try to use the eraser in one note or photoshop, nothing happens.
During routine pen use in onenote and word 2013, I lost eraser functionality with the new SP4 pen. While the button functionality worked fine, the eraser would no longer erase. It was kinda boggling that the SP4 detected the rotated pen by bringing up the eraser icon, but it would not erase. Try pulling out the battery of the pen and check the inner barrel. In addition, you might want to try running the Bluetooth troubleshooter and check if that solves the problem. Rebooting did not fix the issue, nor did trying to repair the pen, or changing the position of the pen's battery. Same issue here, I went through a bunch of fixes with the live chat, but no dice. You'll see 3 small square metal ports for lack of better term. You can download the necessary files right from Microsoft’s website. Surface Pen issues can be problematic, but we hope that you managed to solve this issue by using one of our solutions. In addition to replacing the battery, be sure to check if your battery isn’t inserted upside down. Another method that you can use is to unscrew the pen, just enough to cut power to it.
does not.
What a weird fix, though. However, if you don’t want to download the drivers manually, you can always use third-party solutions such as DriverFix to automatically update all your drivers. Can't say if it came back because i actually returned the device. If your Surface Pen is still not working even its LED lights, … Switching from tablet to desktop mode did nothing. Microsoft Surface is a great device, but many users reported that their Surface Pen tip isn’t working.
Without resyncing it still worked as a pen, but lost a lot of functionality. Windows 10 is a solid operating system, but sometimes issues can occur if you don’t have the latest updates installed. Lastly, the update and repair process is done mainly by the program, and as long as you have an Internet connection, the process can be fully automated as well. Be sure to completely shut down your device. This is an unlikely solution, but you can still try it out if you want. The updating process is quite streamlined in Windows 10, and it will automatically download the missing updates, for the most part. The pen top has 4 contacts, 1 big long one and 3 "dots". To check the battery in a Surface Pen, press and hold the eraser button on the end of the stylus for five to seven seconds… The only thing Bluetooth on the pen does is enable the eraser click. According to users, sometimes Surface Pen tip won’t work due to certain glitches on your system. Once you enable your pen, check if it works with your Surface device. I got it replaced and the problem went away. It makes me wonder if there is something the pen needs the magnet to get calibrated, but that doesn't really make sense so I'm confused. Press question mark to learn the rest of the keyboard shortcuts. Exit the UEFI menu and your PC will restart. 2 Surface Pro 3 Pen Eraser and right-click buttons don’t work Those two buttons are powered by the AAAA battery, if there is a problem with the AAAA battery, you should also have problems with the pen writes as well. There might be an issue with your drivers, and that could lead to this and many other problems. All good on that front.
In some cases, your Surface Pen tip won’t work if other electrical devices are interfering with your touchscreen. Several users reported that the Surface pen tip is not working for them at all. However, you might be able to fix those glitches automatically by running the built-in troubleshooter. Was having some tearing issues in games, and all in all the surface wasnt for me. To learn more about fixing such devices, go to our, To learn more about the Microsoft Surface, go to our, Locate your pen in the list of devices. For what its worth I also experienced the same thing.
This can occur for a number of reasons, but you can fix the problem simply by removing the pen and pairing it up again with your Surface device. Just wanted to confirm, had this same problem, tried the fix and it worked. I couldn't find anything regarding it on the net. Just wanted to document this for future reference. Yeah i have a couple stores in the city, ill try to go to one after work tomorrow. While the button functionality worked fine, the eraser would no longer erase. A number of users reported that disabling and enabling Intel(R) Precise Touch Device in Device Manager fixed the problem for them, so be sure to try that. After updates are installed, check if the problem is still there. As you can see, minor glitches with Bluetooth can occur, but in most cases you should be able to fix them simply by unpairing and pairing your pen with your system. Microsoft support is great. Surface Pen issues can cause many problems, and speaking of Surface Pen, here are some common problems that users reported: If Surface Pen tip is not working properly, the issue might be the lack of system updates. Instead, and surprisingly, reattaching the pen to the magnetic strip on the side of the SP4 restored all functionality. Your Surface pen will work smoothly again if your system is fully updated, and as far as drivers are concerned, use DriverFix!
One of these is prolly sadly damaged prolly. Hopefully this helps someone in the future if this problem pops up. However, you can fix this problem simply by reinstalling the pen driver. If so, you need to reinstall or replace the AAAA battery. I come from a science background and I am admittedly quite puzzled why this worked. That's why I felt like posting here.
Yep. Sometimes your Surface Pen tip won’t work because of your drivers. Open the Settings app and navigate to the Update & … Given everything you've said, I think you need a new pen. Weird... when I started reading your post I would have thought that your bluetooth had shut off. I've rebooted a couple of times today, no change. Several users reported that their battery wasn’t properly inserted and that caused the issue to appear. Now pair the pen with your PC. If you have a store nearby, you could probably just walk in and they'd swap it for a new one on the spot. It does when i have the pen tip close. This usually isn’t an issue, and in most cases you can fix the problem simply by disabling the pen from Device Manager. When I put it together incorrectly i had peeled one of the sticker off and folded it onto itself thus one of the "dots" was not making contact. After doing that, check if the problem is still there. This post was originally published in October 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness. you need a new pen sadly. Many Surface owners reported that sometimes their Pen tip doesn't work. To fix the problem, simply move away from these devices and your touchscreen and Surface Pen will start working again. If you have a store nearby, you could probably just walk in and they'd swap it for a new one on the spot. Cookies help us deliver our Services. Press J to jump to the feed. The login page will open in a new tab. Install the latest updates, drivers, and firmware, Make sure that other devices aren’t interfering with your touchscreen. Install the latest updates, drivers, and firmware. If Surface Pen tip is not working, the problem might be a temporary glitch with your system. There might be some dust on the contacts of your battery, and that can cause this issue to appear, but by removing and reinserting the battery, the problem should be fixed. In some cases, you might even have to clean your contacts manually in order to fix the issue. Keep in mind that this is just a workaround, so you might have to repeat it if you shut down your Surface. This is unlikely, but a handful of users claim that certain devices, such as lamps can interfere with their touchscreen. Press J to jump to the feed. Anything but ordinary. Weird.
It will probably be in the, When the confirmation dialog appears, click, After doing that, wait for a few seconds and right-click the pen again, and choose. A subreddit for the Microsoft Surface family of products. The best fix is to update the firmware and drivers for your device. Pair Your Surface Pen to Your Surface.
This method might work for some users, so you might want to try it out. After logging in you can close it and return to this page. New comments cannot be posted and votes cannot be cast. Microsoft support is great. Odd fix, but I hope this helps if you come across a similar problem! By using our Services or clicking I agree, you agree to our use of cookies. Check the Surface Pen's Battery. After flipping the battery, the problem was fixed. Given the other features work, i would doubt it be disconnected. After the troubleshooter is finished, check if the problem is still there. Very odd, why would reattaching to the magnet fix it lol. Simply press and hold the button for 6 seconds until the light glows. Now wait for a few seconds and screw the pen to power it up. They're sending me a replacement pen for free right now. Press question mark to learn the rest of the keyboard shortcuts. More so, DriverFix is called that way because it can also detect faulty or missing drivers, and replaces them with the latest versions as well. Rebooting did not fix the issue, nor did trying to repair the pen, or changing the position of the pen's battery. All Surface Pens are powered by an AAAA battery, and a flat battery could be the reason why the Surface Pen doesn't work. After doing that, you just need to pair your pen with Surface once again. Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness. Switching from tablet to desktop mode did nothing. The pen doesn't need to be paired but the click working tells me that the eraser battery still works, so the eraser should work. Please log in again. If any updates are available, they will be downloaded automatically and installed as soon as you restart your PC. New comments cannot be posted and votes cannot be cast. Something similar happened to me and resyncing the pen fixed it. Does the cursor show up when you hover the eraser over the screen? I showed off the battery to someone and when I put it back together I did it incorrectly. The erase logo would pop up, but the ink would not disappear. In some cases, you just have to take out the battery and put it back in. Once your device boots, check if the problem with the pen is still there. Surprisingly, the eraser is working fine, but the pen won’t write or work at all. If the problem is still there, even after installing the latest system updates, be sure to install the latest firmware and driver updates for your Surface device. The pen doesn't need to be paired but the click working tells me that the eraser battery still works, so the eraser should work. A subreddit for the Microsoft Surface family of products. If your device also acts this way, go ahead and continue reading this article below. The pen pairs with the Surface, but it’s unable to write. Not only is this tool much easier to use, you always know that it will get the driver versions right and that they are always the latest available. Inside the pen where the battery goes, there is 2 stickers opposite each other where the circuit meets the top of the pen. In some cases, there might be a glitch with your pen that is causing the Surface Pen tip not to work. If not, you could call their support and they'll probably send you a replacement. Hey is this still an issue? The erase logo would pop up, but the ink would not disappear. Once the driver is reinstalled, check if the problem is still there. Tried taking battery out and putting back in, but no luck. SP4, i5, 256 GB. If not, you could call their support and they'll probably send you a replacement. If that doesn’t work, perhaps you should try disabling the Intel(R) Precise Touch Device. This can be a big problem, but there’s a way to fix this issue.
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