I just got my statement in the mail and was looking over it for the refund and no refund was given. I showed her my phone with her name and taco bell. I chatted with support and was told they would re-schedule my order. -TIME … Is it worth trying to call and escalate with doordash or just see if my bank will do a charge back? The total was $19.02. idk how everything could go wrong lol. You can try to reach review author by writing a comment to the review or try one of our business solutions. Keep contacting support until you get someone who will do it for you.
Can i get a refund for this, Edit: well now its here, after 2 hours.
thanks. I told support what happened and they said they couldn’t process a refund. Is it really typical that they “can’t process a refund” and only offer like $3 in credit?
I have not gotten any credit for that amount according to my app. This probably isn't the situation, but there are shitty restaurants that are using dummy businesses to increase orders. Avoid DoorDash!! Looking in the bag it’s clearly been opened/gone through and I’m not sure if anything has been eaten/touched so I’m not eating it. Is it really typical that they “can’t process a refund” and only offer like $3 in credit? New Zealand. My order is late and the driver drove 5 miles away from the restaurant when it was ready. If they offer a credit, refuse it. International. United Kingdom. I tried contacting you by phone but you have no customer service available.
So my guess is the order wasnt ready by the time they got there and they decided to screw around, Don't let one bad driver ruin it for you. Review #1986886 is a subjective opinion of Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All I then reached out again via chat and the person insisted I was given a DoorDash credit to my account. You should have contacted DD instead of a sub-reddit. It took 2 hours for you to get your order after they picked it up? Never accept a credit.
And also I should be able to contact the driver. Food never came and they charged me anyway, How customer service did absolutely nothing to help me. Username and password will be sent to you via email.
Preferred solution: But seem like this person just wasn’t paying attention, Press J to jump to the feed.
I chatted with … If it wasn’t opened I wouldn’t be as frustrated. This is getting very frustrating and I will not be using your service in the future if I don’t get the refund. They’ll respond to you right away to avoid bad publicity.
Doordash Customer Care. DOORDASH Cons: User's recommendation: I took a credit due to a restaurant mistake and when I ordered my replacement order the order amount was … Doordash took my $$$ After I cancelled an order in plenty of time, If you wish that your prior post be removed, submit a notarized letter. Sign in or sign up with your mobile number +1.
They cancel under issues with the order and then eat the food. Press question mark to learn the rest of the keyboard shortcuts. After the order gets delivered, go to “help” in the app on your order, and select order was late. This is a new scam drivers are doing, on stacked orders they pretend to deliver wrong order. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Chili's has one, but I don't think it's to increase business, they just have a different menu. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Don’t explain the whole situation- just say your food was opened and cold and you want a refund.
Normally a missing item or … Were you wearing slippers when the dasher arrived? I took a credit due to a restaurant mistake and when I ordered my replacement order the order amount was almost $5 more due to the items costing more plus almost $2 in fees. Call support 855-973-1040 tell them upfront that you want a refund. I got to the last house lady was like i didn’t order taco bell. I know hooters anf chuck e cheeses does it. I definitely don’t think this is the case, I ordered from a local restaurant and the original delivery was from a national chain (names and cuisine aren’t even in the same ball park).
How to Get a DoorDash Refund. However, a few mins later the woman told me she had no drivers who could re-deliver it so she would give me a refund of the full amount to my Visa. They’re more likely to deal with shit like this when it’s in public. Is it worth trying to call and escalate with doordash or just see if my bank will do a charge back? Private messages do not impact your company rating.
I gave her the taco bell and to her contact support. Product or Service Mentioned: My order was never delivered to my house. Please look into this or I’m going to dispute the charge to Visa. I would appreciate you taking care of this. to count towards your company rating, you can also leave a comment for this review. Full refund. The total was $19.02. It was obviously a mistaken drop off by the dasher on a double but I still shouldn’t have to accept opened/gone through food. Allison B. Thank You for Your Reply! it was of course cold and they forgot ranch to a wing order. That order should’ve been free if the credit was appropriately applied to my account.
From what the map showed they went to the restaurant then drove away in the opposite direction of my house, then went back to the restaurant, then came to my house. DOORDASH Pros: Call support 855-973-1040 tell them upfront that you want a refund. Rights Reserved, You Are About to Contact PissedConsumer.com, DOORDASH - Took money from account without permisson.
Continue. Putting a problem between you and doordash in the hands of a driver isn't gonna work well. i understand if the guy wants to run another one, but to take 30+ mins and drive that far away is just not okay. Now I have rummaged through cold food that I’m not going to eat. Most drivers do their job properly believe it or not. Australia. The chat support is very inconvenient, slow, and closes out on my phone whenever the person is “looking into it”. Never using doordash again. By signing up, you are agreeing toDoNotPay's Terms and Conditions "The Hero the World Needs." Sounds like someone was screwing around instead of delivering your order. Get contact details that poster left for the company. The correct play was accepting the wrong food and reporting it. I told the dasher it was incorrect and I didn’t want to touch it so he took the food and left with no communication about what was going on with my order. It was not. Had nothing else to eat so i just heated it up and got $15 credit. Press question mark to learn the rest of the keyboard shortcuts. I was never even told my delivery arrived. Chili's also operates as "It's Just Wings" on Doordash with a limited menu. So she got her phone and it said showmars. Write a private message as DOORDASH verified representative. If you haven't called, I would try that. United States. I contacted support letting them know the situation and they said that since he hadn’t marked it complete there was nothing they could do since he was probably going back to the restaurant.
I ordered from poke bar on 4/24. After the second time they went to the restaurant they came to me in like 10 mins.
Convenience. Even tho its been almost 2 hours, Must be something wrong use Postmates won’t take 2 hours most likely less than 2 hours would be done, More posts from the doordash_drivers community, Press J to jump to the feed. The credit was a little over $6.50. Most likely the driver was multi-apping, meaning he does Doordash and some other delivery service, and doing a bad job of handling multiple orders. And then dropped off my food without so much as knocking or ringing the doorbell and by this point it’s been 40 minutes since it’s been picked up at the restaurant. If they offer a credit, refuse it. Comment the review as DOORDASH verified representative. Obviously some major issues that night. Canada. Contact DoorDash support on Twitter out in the open.
So I placed an order today and received food from an incorrect restaurant (like it was packaged in a bag with the incorrect restaurants name). You will be able to edit the text before publishing. Great Comment! SOMETIMES talking to a live person works better than online support. Hi, Related: Doordash took my $$$ After I cancelled an order in plenty of time I ordered from poke bar on 4/24. Normally a missing item or item made wrong I just ignore, but this is the entire $30+ order.
Well, he didn’t. Check our FAQ, Related: Doordash took my $$$ After I cancelled an order in plenty of time. Would You Like to Convert It Into Review?
You could probably just chargeback, but dont be surprised if your account gets deactivated. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee.
I was only given a $5 credit which was applied on my recent order when I ordered again the same order from Poke bar. We are processing your message. I don’t know how food gets delivered to the wrong house with Gps these days. I have read and agree to the Pissed Consumer. How does that work? My app messed up one time and switched customer names. My order was never delivered to my house. You could have cancelled the order. Please address. No guarantee, but worth a shot.
If you want your response You will be automatically registered on our site. If you can’t get through to support, tweet them on twitter. He went to (I’m assuming) the previous address on his stack to switch the orders. Some ppl just suck, They keep saying its on the way.
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